emathew's blog

Cities provide residents with a wide range of essential municipal services. From police departments to public parks, city dwellers have access to events, resources, and utilities that can greatly enrich the quality of life. Being able to take advantage of all that a city has to offer helps create an engaged, informed citizenry that’s invested in the long-term success of the community.

But local residents don’t always know what’s available in their community. To report a local issue, attend a community meeting, or plan a special event, community members need access to information. Without clear methods of keeping in contact with neighbors and local officials, residents won’t be able to take full advantage of a community’s wide range of resources.

A crowdsourced application for a city makes it easy to keep community members engaged. Combining user-submitted information with an easy-to-use community engagement mobile app platform, residents can rely on a single app to access and file up-to-date information about what’s happening in their community. Whether it’s reporting a waste removal issue or updating the hours of the local library, a citizen engagement platform gives locals a convenient way to stay involved with and informed about where they live.

Some benefits of community engagement apps are:

Crowdsourced 311 reports: Smart city management software allows residents to file 311 reports from a convenient mobile app. From marking the location of a pothole to documenting public property damage, a crowdsourcing app for community engagement makes it easy to submit photos and descriptions of issues that require city attention.

Intelligent engagement: Using Bluetooth beacon technology, a community engagement application can suggest points of interest, distribute targeted marketing campaigns, and connect with tourists—even without an internet connection.

News and social media integration: A civic engagement application can be fully integrated with local social media accounts, press releases, and other news feeds, ensuring that users have access to up-to-date information around the clock.

By owning a crowdsourcing application, any community can boost engagement and allow citizens to take full advantage of a city’s resources.

Engage communities with Civita App

Civita App is a mobile engagement application that reduces the amount of friction between community members and local governments, utility districts, and organizations. To see how Civita App helps cities reach community members, effectively manage requests, and boost happiness through an effortless interface, reach out for a demo today!

A smart city application is one that helps businesses and citizens get access to a comfortable work environment, which leads to transforming the way we live. It has been found that people are more productive when they have access to a comfortable work environment.

Some of the benefits of using a smart city app is that it can help in reducing costs by providing real-time information about the city.

Citizens today expect to base their daily lives on robust, user-friendly digital solutions. Collaboration tools, modern cognitive websites, self-service portals, mobile applications, and convenient online banking have become a standard in many aspects of life and smart citizens expect nothing less than that from a city. Expanding digital services to communities makes cities smarter and provide more and more opportunities for businesses.

Let’s take a look at a brilliant case of smart governance. The government of India started a service called Unified Payments Interface in 2016. UPI is a cashless method of payment. The Reserve Bank of India rolled out a mandate for all the banks to start providing UPI services to any Indian citizen who holds a valid bank account and completes the Know Your Customer (KYC) process, which ensures a better safety measurement for online payments.

With such a smart move, the smallest of shopkeepers were now able to accept money using hundreds of UPI-enabled mobile apps. This simply meant more transactions and more business for millions of shopkeepers. This move changed the way business is done in India forever.

Smart Economic Development

Investors are looking to put their money into the development of smart cities now. Why? Simple. Better returns. That’s happening because the comfort, the luxury, and the convenience smart cities offer are proving out to be the best value for anyone that is buying a house or someone who is looking to set up a business.

Smart city investments are playing a vital role in enhancing the cities’ regional and global competitiveness to lure in new residents, businesses, and opportunities. Furthermore, smart cities that provide access to their data to businesses in a secure environment are eventually helping businesses make smarter decisions.

Final Thought

Smart cities make smart regions and lead to making smart nations. It improves the ease of living, boosts the economy, and uplifts the work environment. It can help reduce noise pollution by providing an alternate route to avoid traffic jams or parking problems. It can also help in improving the efficiency of public transportation by providing real-time information about bus arrivals and departures.

Chatbots in educational systems are an excellent way to transform the way institutions interact with students today. In fact, it is now easier for students to explore their options and the things they can do at school. The increasing use of technology in everyday life is changing the way students learn and absorb information. Artificial intelligence allows educators to provide a personalized learning environment for students, and chatbots in the educational system are an excellent way to transform the way institutions interact with students.

chatbot in educational institutes are very likely to be widely used in schools and universities over the next two to four years.

Let’s discuss some of the areas chatbots are influencing the education sector today.

1. Streamlining the admission process

Essentially, the admission process is communication, since there is an exchange of information, like personal details and credentials, in the process. Since chatbots are a means of automating communication, they can come in handy in the admission processes.

They can intelligently engage with students throughout their admission journey. Some chatbots can work using prompts (they can prompt the user for some form of input). This means that they can have inbuilt requirements that can aid admission. These requirements could include details that institutions need for the admission process. Another way it can be used is in institutions of higher learning that admit students from various parts of the world. By leveraging chatbots, admission logistics can be more efficient.

There are institutions of learning that are well on the course of building chatbots with such capabilities. In fact, these chatbots are already in operation in some institutions. Chatbots have the ability to scale communications and facilitate data/information exchange. This will definitely increase their role in admission processes over time.

2. Easy-to-access institutional information

It is now even more easy for students to explore their options and what they can do at an educational institute.

Chatbots are a great way to share information and build a strong online presence. Students can visit your website and ask the bot any query related to your institution, be it values, courses, competitions or any other college/school-related activity.

Chatbots can also be used to reach out to a larger audience and spread information, send reminders, notifications, etc. It’s faster and more effective than people reaching out to the administrator for updates. The repetitive task of a teacher or an administrator in answering each query personally is automated and this allows them to use their time in more important ways.

3. Tech support and troubleshoot problems with university software

After on-boarding students and introducing them to campus life, university chatbots can continue to play the role of virtual assistants for sundry online tasks. Some of the world’s best chatbots for university websites double up as virtual tech support personnel, helping students troubleshoot problems with university software, email accounts, and so on. Their chat scripts often incorporate software tutorials that students can process easily on account of the simple question-and-answer format of the interaction.

Rattle Tech is the leading chatbot development company for educational institutes, ITSM, and healthcare industries, helping them improve their customer service, lead generation, and sales around the world.